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Community Trust & Account Protection
Hire a Talent
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Projects & Missions for Talents
Subscriptions & Credits
Understanding Subscription Plans: uDiscover, uPro, and uExpert
Overview of benefits and features of each plan.
How these plans can enhance your Talent experience.
Managing Your Subscription: Upgrade, Downgrade, or Cancel
Steps to switch between plans or cancel your subscription.
What happens when you make changes to your subscription.
Subscription Payments: Methods, Failures, and Renewals
Accepted payment methods.
Handling payment failures.
Contact Credits Explained: Allocation, Usage, and Policies
How credits work within each subscription plan.
Effective ways to use credits for projects.
Credit expiration and rollover policies.
Flexibility in Subscriptions: Pausing and Switching Plans
How to temporarily pause your subscription.
Transitioning between monthly and annual plans.
Monitoring and Managing Your Subscription
Tracking credit usage and subscription status.
Keeping tabs on expiration and renewal dates.
Refund and Cancellation Policies
Guidelines for refunds on subscriptions and credits.
What happens to credits after canceling your subscription.